Hire
CRM & Retention Managers

A CRM & Retention Manager typically costs $3,000/mo – $8,000/mo in total monthly compensation for a senior hire working remotely, with an upward skew for US-based and executive roles. On top of base, budget 10–25% for equity or bonus and roughly 15–20% fully-loaded overhead. Exzev charges a flat placement fee, not a percentage — pricing is transparent and shared upfront.

First shortlist lands in 48 hours. Most CRM & Retention Manager searches close between two and six weeks end-to-end, versus a market average of roughly 30 days for this role and location. The main drivers are interview throughput on your side and how tightly scoped the brief is — we guide both before sourcing starts.

A senior CRM & Retention Manager owns outcomes across ambiguity; a mid-level one executes a defined scope. For a first CRM & Retention Manager hire or a seat that reports to a C-level, always prefer senior — the cost of a bad leadership-adjacent hire typically exceeds two years of fully-loaded salary.

A full-time CRM & Retention Manager makes sense once the work is continuous and headcount-justified. For early-stage or one-off builds (a single product, a migration, an audit), a fractional or contract CRM & Retention Manager is usually more efficient. Ask one question: will this person be fully utilized inside six months?

Yes. Our active talent pool for this role spans roughly 500 pre-vetted candidates across 30+ countries, most of them comfortable with async-first or overlap-based remote setups. We match candidates to your working hours, location preferences (EU, US, UAE) and compliance constraints (EoR, contractor, local entity) before they reach your shortlist.

Every CRM & Retention Manager we send you has passed a three-stage screen: structured scoping interview, a live working session on a problem drawn from your brief, and two reference checks with named peers. We reject the majority of sourced candidates — you only meet the top of the funnel.